Privacy Policy
Last updated: 31 July 2025
We're committed to protecting your privacy and being transparent about how we handle your data when you use Thirdstaff.
Who we are
This privacy policy applies to services provided by Nennovate LLC, doing business as Thirdstaff ("we," "our," or "us"). Thirdstaff operates a platform that makes workflow automation accessible to businesses through simplified setup and management of n8n-based automations on our self-hosted infrastructure.
Information we collect
Information you provide to us
We collect information that you provide directly to us when you:
- Create an account and use our platform
- Contact our support team
- Subscribe to our marketing communications
- Apply for a job with us
This includes your name, email address, company name, authentication credentials, billing information, and any other information you choose to provide.
Workflow and automation data
When you use our platform, we collect:
- Workflow configurations, schedules, and metadata that you create
- Third-party service credentials (encrypted and stored securely)
- Execution logs and performance metrics
- Data processed through your workflows (temporarily, during execution only)
Usage information
We automatically collect information about how you use our platform, including:
- Feature usage and navigation patterns
- Performance metrics and error logs
- Device and browser information
- IP address and general location data
How we use your information
We use the information we collect to:
- Provide our service: Execute your workflows, manage credentials, and deliver automation features
- Improve our platform: Analyze usage patterns to enhance performance and develop new features
- Provide customer support: Respond to your requests and troubleshoot issues
- Ensure security: Monitor for threats, prevent abuse, and maintain platform security
- Process payments: Handle billing and subscription management
- Communicate with you: Send service updates, security alerts, and marketing communications (with your consent)
Information sharing and disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in these circumstances:
Service providers
We work with trusted third-party service providers who help us operate our platform, including:
- Cloud infrastructure providers (AWS, Google Cloud)
- Payment processors (Stripe)
- Analytics and monitoring services
- Customer support tools
These providers are bound by strict confidentiality agreements and can only use your information to provide services to us.
Legal requirements
We may disclose your information if required by law, regulation, or court order, or if we believe disclosure is necessary to:
- Comply with legal obligations
- Protect our rights or property
- Prevent fraud or security threats
- Protect the safety of our users or the public
Business transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you if this occurs and if your information becomes subject to a different privacy policy.
Data security
We implement robust security measures to protect your information:
- Encryption: All data is encrypted in transit and at rest
- Access controls: Strict access controls limit who can view your data
- Infrastructure security: Our cloud infrastructure includes firewalls, intrusion detection, and regular security audits
- Credential management: Third-party credentials are encrypted and stored in secure vaults
- Regular backups: We maintain secure backups to ensure data availability
Data retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account information: Retained while your account is active and for up to 90 days after account deletion
- Workflow data: Retained while your account is active, with backups purged within 30 days of account deletion
- Usage logs: Retained for up to 2 years for security and analytics purposes
- Financial records: Retained for up to 7 years to comply with tax and accounting requirements
Your rights and choices
Depending on your location, you may have certain rights regarding your personal information:
Access and portability
You can access and export your data through our platform's export features or by contacting our support team.
Correction and updates
You can update your account information at any time through your account settings.
Deletion
You can request deletion of your account and associated data. Some information may be retained for legal or security purposes as described in our retention policy.
Marketing communications
You can opt out of marketing emails at any time by clicking the unsubscribe link or updating your communication preferences.
Cookie preferences
You can control cookie settings through your browser, though some functionality may be limited if you disable essential cookies.
International data transfers
Thirdstaff is based in the United States, and your information may be processed and stored in the US or other countries where our service providers operate. We ensure appropriate safeguards are in place when transferring data internationally.
Cookies and tracking
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences
- Analyze platform usage
- Improve user experience
You can control cookie settings through your browser preferences.
Children's privacy
Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Third-party integrations
Our platform integrates with various third-party services (APIs, databases, etc.). When you connect these services:
- We store only the credentials and configuration data necessary for the integration
- Your use of third-party services is subject to their own privacy policies
- We are not responsible for the privacy practices of third-party services
Changes to this policy
We may update this privacy policy from time to time. We will notify you of significant changes by:
- Posting the updated policy on our website
- Sending an email notification to your registered email address
- Displaying a notification in our platform
Your continued use of our service after changes take effect constitutes acceptance of the updated policy.
Contact us
If you have questions about this privacy policy or our data practices, please contact us:
Nennovate LLC (Thirdstaff)
Email: privacy@thirdstaff.com
Address: 475 W San Carlos St, San Jose, Ca, 95110
For data protection inquiries specifically, you can reach our data protection team at: dpo@thirdstaff.com
Jurisdiction and governing law
This privacy policy is governed by the laws of Delaware, United States. Any disputes will be resolved in the courts of Delaware.
This privacy policy was last updated on 31 July 2025 and is effective immediately.